Legal
Terms of Service
Last updated: June 2025
1. About Us
Your Cost Utilities is an independent utility introducer. We act as an intermediary between UK businesses and utility suppliers, providing a free comparison and switching service. We are not a utility supplier ourselves.
2. Our Service
By submitting an application through our website, you agree to allow us to:
- Share your business and utility information with our panel of approved suppliers
- Contact you by phone or email to discuss quotes and switching options
- Process your utility switch on your behalf where authorised
Our service is entirely free for businesses. We are remunerated by the supplier you choose to switch to, by way of an introducer commission. This does not affect the rates presented to you.
3. Your Responsibilities
When using our service you agree to:
- Provide accurate and complete information about your business and utility usage
- Ensure you have the authority to authorise a utility switch on behalf of your business
- Review all quotes and contract terms before accepting any offer
- Notify us promptly if any information you have provided changes
4. Quotes and Switching
Quotes provided through our platform are sourced from our panel of suppliers and are valid for a limited period only. Quotes are indicative and subject to final confirmation by the relevant supplier.
Your Cost Utilities does not guarantee any specific savings. Actual savings will depend on your current tariff, usage, and the supplier you choose.
Once you accept a quote, the contract is between you and the chosen utility supplier. Their standard terms and conditions will apply.
5. Commission Disclosure
We operate as an introducer and receive a commission from the supplier you switch to. This commission is built into the supplier's pricing model and does not represent an additional charge to you. You are entitled to ask us about the commission we receive for any specific recommendation.
6. Limitation of Liability
To the fullest extent permitted by law, Your Cost Utilities shall not be liable for:
- Any indirect, incidental, or consequential loss arising from use of our service
- Any errors or omissions in quotes provided by third-party suppliers
- Interruptions to our website or platform
Our total liability to you shall not exceed the value of any commission we have received in connection with your account.
7. Intellectual Property
All content on this website — including text, graphics, logos, and software — is the property of Your Cost Utilities or its licensors and is protected by UK copyright law. You may not reproduce or redistribute any content without our prior written consent.
8. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to These Terms
We reserve the right to amend these Terms of Service at any time. Continued use of our service following any changes constitutes acceptance of the updated terms. The date at the top of this page will reflect the most recent revision.